Context

When you need to grant Delfa portal access to new team members — whether for a small group or an entire department — an admin in your organization can invite them directly. Invited users receive an email with a link to create their account and join your organization.

Answer

If you are an admin, you can invite users yourself:

1. Log in to the Delfa platform.

2. Go to Admin → Recruiters.

3. Open the Members & invitations tab and click Invite user.

4. Enter the Email address, choose a Role, and choose their Sites (and optionally Studies).

5. Click Send invitation.

Invited users should check their inbox (and spam folder) for the invitation email. Their saved access is applied when they accept.

Important: Users must be assigned to the appropriate site before they can see any patients. If a user joined without sites, an admin or lead recruiter can add them on the Activity tab in Admin → Recruiters, using the Sites column.

Admins can also change a member's role or remove them under Members & invitations.

If you do not have admin access, ask an admin in your organization or contact the Delfa support team for assistance.